Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems. Zoom Rooms is the original software-based conference room solution used around the world in board, conference, huddle, and training rooms, as well as executive offices and classrooms. The Operating System or the version of Operating System running is not supported. Please refer to our System Requirements in Support Center.

1. Download the troubleshooting application provided by Support.
2. Double-click the file and open it according to the instructions.
3. Log in to the new Mac Outlook plug-in and repeat the same case to reproduce the problem.
4. Open the Finder, select Move , then select Move to Folder .

1. For Outlook 2011: Enter /Documents/ZoomOutlookPlugin/ZoomOutlookPlugin.log.

   For Office 365/2016 version 15x: Enter “~ / Library / Containers / com.microsoft.outlook / Data / Documents / ZoomOutlookPlugin / ZoomOutlookPlugin.log”.

Zoom Outlook Add In Mac

1. Send the zipped log or upload it to the drop box and send the link.
2. After sending the log, please uninstall the troubleshooting version of this Zoom Outlook plug-in and reinstall it from the Download Center